Disclaimer
General Disclaimer items are applicable to all products and services on this website. Copyright © 2000 - 2024 SETAR NV, Aruba. All website design, text, graphics, and the selection and arrangement thereof are [...]
SETAR History
SETAR logo, 1986-2003 SETAR logo. 2003-2016 SETAR renewed branding 2015 The history of SETAR dates back to 1986 when Aruba acquired its Status Aparte in the Dutch Kingdom. Servicio di Telecomunicacion di Aruba (SETAR) was [...]
Disclaimer1
General Disclaimer items applicable to all products and services on this website. Copyright © 2000 - 2016 SETAR NV, Aruba. All website design, text, graphics, and the selection and arrangement thereof are the copyrighted works [...]
Can I block any numbers and/or services?
There are 2 possibilities for blocking numbers / services: Permanent Blocking. With Permanent Blocking calls made to mobile and international numbers are automatically barred. Subscriber Controlled Blocking. As with Permanent Blocking, calls made to mobile [...]
Voice Services
Voice Services The latest in corporate communication solutions enabling you to provide your customers with excellent service. Voice Services Since its founding SETAR has been the provider of communications in [...]
SETAR a reparti 800 tablets pa scolnan secundario
Desde e yegada di Coronavirus riba nos isla, nos poblacion a wordo enfrenta cu diferente reto cu nos no ta custuma cune. Esaki entre otro a haci un impacto grandi riba nos sistema di educacion [...]
How are my Tourist SIM Minutes, Other Minutes and SMS's used?
SETAR minutes SETAR minutes are calling minutes provided by SETAR NV in the Tourist Bundles that subscribers can use to call SETAR mobile or fixed numbers. SETAR fixed numbers include numbers that start with 58-, [...]
Data Center Services
Data Center Taking Corporate Care to a higher level. SETAR’s portfolio of high-end products and services ensure excellent results for its customers at the lowest possible costs. With enterprise-class solutions, extensive in-house [...]
Is it possible to request a list of numbers I've called?
Yes, this is possible. This costs an extra Afl. 5 and can be requested at any SETAR Teleshop. Do not forget to take a valid identification document with you. Would you like to authorize someone [...]
Contact numbers:
- For more information about SETAR Complete: Monday to Friday 8:00 AM - 7.30 PM 525-1702 Saturday 8:00 AM - 5:00 PM -For technical questions about SETAR Complete: Monday to Friday 7:30 AM - 7:30 [...]
Postpaid
The most personalized Postpaid Mobile Plans on Aruba’s most Advanced LTE network. The most personalized Postpaid Mobile Plans on Aruba’s most Advanced LTE network. You have access to the number [...]
Corporate SMS Solutions
Corporate SMS Use text messaging as a marketing tool for existing and potential customers Corporate SMS Our Corporate SMS services provide you with an additional platform to reach, and remain, [...]
Setar app
SETAR N.V. PRIVACY STATEMENT It is of great importance for Servicio di Telecomunicacion di Aruba (SETAR) N.V. (hereinafter: “SETAR”) to ensure that you can enjoy a reliable communication. This also applies to [...]
setarlive
SETAR N.V. PRIVACY STATEMENT It is of great importance for Servicio di Telecomunicacion di Aruba (SETAR) N.V. (hereinafter: “SETAR”) to ensure that you can enjoy a reliable communication. This also applies to [...]
androidtv
SETAR N.V. PRIVACY STATEMENT It is of great importance for Servicio di Telecomunicacion di Aruba (SETAR) N.V. (hereinafter: “SETAR”) to ensure that you can enjoy a reliable communication. This also applies to [...]
Postpaid
Postpaid SETAR Postpaid offers you the most personalized mobile plans on Aruba’s Best LTE network. Choose Postpaid U for the most all-inclusive packages and the lowest calling rates on the island. View our plans: [...]
If I already have two home services as an existing SETAR customer, can I switch to Pick & Choose?
Yes, as a current SETAR Customer with any home service(s), you can switch to “Pick & Choose” and select any combination of home service(s), or only one service such as Internet, TV, and/or Voice. This [...]
Fixed
Fixed Lines Do you make phone calls primarily from home? Would you like to enjoy affordable rates no matter how often you call? Do you like to make calls in the evening and weekends as [...]
MiSETAR
TERMS AND CONDITIONS MiSETAR self-service portal is operated by Servicio di Telecomunicacion di Aruba (SETAR) N.V. (hereinafter: “SETAR”). Your use of MiSETAR is subject to these terms and conditions. By using MiSETAR [...]
SETAR ta introduci su WhatsApp Self-Service via 5979999
Entrante 1 di oktober 2023, clientenan di SETAR por haci uzo di SETAR su WhatsApp Self-Service via e number 5979999. E WhatsApp Self-Service ta wordo ofreci den tur cuater idioma, esta Papiamento, Hulandes, Ingles y [...]
What are the requirements to apply for a SETAR service?
Are you a new customer? If so, the following applies New customers: Must be a minimum of 18 years of age Hold permanent employment Possess valid identification (ID card, driver’s license or passport) Provide proof [...]
SETAR App
Manage your mobile use with the SETAR App: Track your Mobile Usage (Data, Voice & SMS) Purchase Add-ons or Bundles (Such as Roaming or Data) Recharge Prepaid and Hybrid Easier Than Before Add and [...]
Roaming
Roaming All you need to know about Calling, SMS and Data Roaming. Roaming allows you to use your mobile phone abroad while billed by SETAR. Our Roaming plans are available [...]
Connecting you with the world
Connecting you with the world SETAR offers a variety of options to connect your Corporate Organization with the world. For local and international communication SETAR is offering for corporate world a variety of PSTN/ISDN [...]
Contact
Contact us. SETAR offers telephone support to all its customers via the following contact numbers: WhatsApp: 5979999 (WhatsApp Chat Only) Available Monday through Saturday: 7:00am - 11:00pm For: - Package information (all SETAR [...]
IPTV
IPTV A modern and interactive TV service that gives you the freedom to stream/watch your favorite TV shows, Series, Sports, or Movies anytime you want. IPTV makes it possible to stream live television at [...]
I would like to transfer my mobile phone contract to another person. Is this possible?
Yes, there is a one-time charge of Afl. 81 for this. If the person to whom you wish to transfer the mobile phone contract isn't a SETAR customer yet, please read the following information: New [...]
Contact
Call us. SETAR offers telephone support to all its customers via the following contact numbers: Telephone: 5251000 Telephone: 114 Fax: 5251515 Bill inquiries Order status Information and support of SETAR services Billing Complaint [...]
SETAR introduces its “Self Service Kiosk”
The SETAR Self Service Kiosk is a project where SETAR jointly with Aruba Bank and a Canadian Company worked together to develop a unique SETAR Self Service Kiosk where the customer can walk up to [...]
Where to find us
Call us SETAR offers mobile support to all its customers via the following contact numbers: Telephone: 5251000 Telephone: 114 Fax: 5251515 Order status Information and support of SETAR Mobile Services Complaint registration and handling [...]
SETAR Complete
SETAR Complete Our best home services in one plan. View our SETAR Complete plans Download our channel line-up here SETAR Complete plans Unifying Internet, TV, and Voice [...]
Where can I find my customer number?
Your customer number can be found between the 2 dashes at the top of the bill.
Can all customers apply for the Internet Gig or SETAR Complete Prime package?
Yes, all customers are eligible for the Internet Gig or SETAR Complete Prime package. However, we highly recommend you contact SETAR directly before applying for these packages. A SETAR agent will be able to provide [...]
SETAR ta mantene su maneho di brinda servicio
Durante e temporada dificil aki di Coronavirus ta importante pa nos mantene nos mes na reglanan di Social Distancing y tambe evita aglomeracion. Pa e motibo aki, SETAR ta mantene e lista di maneho adopta [...]
Why do we recommend customers to use Direct Debit instead of Standing Orders?
With Standing Orders, your chosen bank will make a fixed payment. The amount will be the same each month, while your invoice may vary from month to month depending on the usage. If you apply [...]
What if I need more customer support?
In case you need help or support with your Tourist SIM or Tourist Bundle, please call 140 or send us an email at tourist@setar.aw.
I am a prepaid customer. How can I buy extra data or a bundle for my cellular?
You can do this by dialing *123# on the device and following the menu, or you can use the SETAR App or Pay.aw App to purchase.
What procedure does SETAR follow if a service is (temporarily) suspended?
As soon as the payment due date has passed, your service can be suspended temporarily until your payment obligations have been met. Resumption of services requires proof of payment on the bill(s) in question. SETAR will charge [...]
Entrante 1 di december por WhatsApp SETAR na 597 9999
Entrante 1 di december 2016, SETAR lo habri un liña special riba cual clientenan por manda mensahe via WhatsApp pa nan haya asistencia. Algun cos cu SETAR lo asisti cliente via di WhatsApp riba e [...]
Cablenet plans
Internet Fastest home Internet Plans starting at 150 Mbps With SETAR Internet you are assured of the fastest and most reliable Internet service. Thanks to our powerful network and focus on innovation we can [...]
Internet
Cablenet plans Compose your Internet package Wi-Fi & Home Network Optimization Wireless Broadband LTE Mi-Fi Hotspot Service & contact Cablenet FAQ Wireless broadband FAQ cablenet Fastest Home Internet [...]
Specials
Specials Information about our promotions and specials. Read more Current Specials Check back soon. Old Paga bo cobransa [...]
Randell Boekhouder e prome ganador di SETAR Self Service Kiosk
Den comienso di aña SETAR a anuncia su campaña di Self Service Kiosk unda cu tur cliente cu paga nan cuenta na cualkier Teleshop di SETAR uzando e Self Service Kiosk ta participa automaticamente pa [...]
What’s the difference between Digital Cable & IPTV?
IPTV (Internet Protocol Television) delivers television content over Internet Protocol networks, compared to traditional cable television formats or satellite TV. In addition, the IPTV User Interface offers new customer benefits, such as Catch Up TV, [...]
Can I pay my bills through MiSETAR?
Yes. MiSETAR customers with Aruba Bank Text Banking are able to pay their bills using the pay with Aruba Bank feature in MiSETAR. For instructions on how to activate and use the service please view [...]
Prepaid Roaming
Prepaid Roaming All you need to know about Calling, SMS and Data Roaming. Roaming allows you to use your mobile phone abroad while being billed by SETAR. Before [...]
Postpaid U Local Rates - 2022 Plans
Plan Min S-S Mobile & Fixed Min Intl. & other providers SMS S-S Mobile Data Roaming Data Out-of-bundle Rates Out-of-bundle rates Other Providers Out-of-bundle rates Roaming Data Afl. 120 6000* 100 1000* 20 GB N/A [...]
Postpaid U Local rates - Old Plans
Plan Min S-S Mobile Min Intern & S fixed & other providers SMS S-S Data Out-of-bundle rates Out-of-bundle rates other providers Afl. 111 3000* 100 1000* 12 GB 0,53/0,37 0,64/0,48 Afl. 132 3000* 150 1000* [...]
SETAR Complete Channel Lineup
Channel line-up Enhance your vision with more HD channels and great variety of our new channel lineup, scroll to view below or Download pdf 1 Video On Demand 2 CNN [...]
Pick & Choose
Pick & Choose Experience the Freedom with Pick & Choose! Tailor your home services to perfectly suit your needs, from high-speed Internet and TV to Voice plans. Bundle with Pick & Choose to [...]
TV
Digital Cable packages Compose your Digital TV package Channel line-up Service & contact Digital Cable TV FAQ TV Guide??? Digital Cable TV Mix and match the Digital Cable packages SETAR [...]
Digital Cable packages
Digital Cable Enhance your vision with more HD channels and an expanded lineup. Create your plan by mixing and matching your own tiers, choosing based on your preference. View Digital Cable Plans Download our [...]
Channel line-up
Channel line-up Enhance your vision with more HD channels and great variety of our new channel lineup, scroll to view below or Download pdf 1 Video On Demand 2 WGN [...]
About SETAR
Creating Connections As the leader in Technology, Media, and Telecommunications on Aruba, SETAR prides itself for continuously bringing the newest technologies and innovative products, services, and apps for the Aruban community. We are an all [...]
SETAR Apps
TVEverywhere Apps Enhance your Digital Cable experience with our TVEverywhere apps. View available apps TV Everywhere is a service that allows subscribers to access content on their device through an Internet [...]
Can I authorize someone else to apply for, change or terminate a service for me?
Yes, it's possible for you to arrange this through someone else. However you need to authorize them first. You can do this using one of the two authorization forms provided below. Both of these forms [...]
Do I receive a discount when choosing 3 Home Services?
Bundling 3 home services is called SETAR Complete. Our SETAR Complete packages offer a better value and more benefits than choosing separate services. Additional discounts are not given for SETAR Complete packages since these already [...]
Upgrade riba “Mobile Services”
PostPaid ,Prepaid y Postpaid Hybrid SETAR ta informa cu relaciona cu trabounan riba su red por surgi interupcion cortico di “Mobile Services” pa su clientenan di PostPaid ,Prepaid y PostPaid Hybrid : diaranzon 9 [...]
Mantencion di Mobile Services Postpaid ,Prepaid y Hybrid
SETAR ta informa cu relaciona cu trabounan riba su red lo por tin interupcion cortico di “Mobile Services” pa su clientenan di PostPaid ,Prepaid y PostPaid Hybrid. : dialuna 20 di februari 2017 12:00 am [...]
Prepaid Data Plans
Prepaid Starter Kit for Tablets High speed data plan to stay connected while on the go. The Starter Kit is for all unlocked tablets & Mi-Fi hotspot devices (also available at our Teleshops). Just [...]
service-landing-opbouw
Welcome to SETAR Support We are here to help. If you have a question, please browse the topics below or contact us. Show topics Select the topic you need [...]
Service & contact
Welcome to SETAR Support We are here to help. If you have a question, please visit one of our stores or contact us. Need our help? Contact Us. Need help [...]
Service & contact
Welcome to SETAR Support We are here to help. If you have a question, please browse the topics below or contact us. Show topics Select the topic you need [...]
Shared Minutes
Shared Minutes 1 team, 1 bundle! Shared Minutes Plans starting with 60 minutes per month and with a minimum of 2 users. Shared Minutes provides you with minutes you need by [...]
Do I maintain my current channel lineup when transitioning to IPTV?
When transitioning to IPTV you will NOT lose any of your existing channels, but you will have a different lineup (channel numbers). IPTV utilizes internet technology to provide a wide range of channels and features, [...]
Domain Name Registration
Domain name registration Your brand, your identity, your unique website address. How does it work? A domain name (Web address) is an addressing construction used for identifying and locating computers [...]
dns
SETAR DNS Configuration 2022 SETAR NV. would like to inform you that as of April 1st, 2022, we will be modifying our DNS servers. DNS stands for 'Domain Name System' and is responsible [...]
Wi-Fi
Wi-Fi Aruba Get high-speed Wi-Fi Internet access on your laptop, tablet or Smartphone at several Hotspots on the network with the largest Wi-Fi coverage on the island, including restaurants, bars and even on the [...]
SETAR TA CONTINUA CU E SIGUIENTE FASENAN DI ENCUESTA ONLINE PA MIDI SATISFACCION DI CLIENTE.
E encuesta di SETAR tin unicamente preguntanan tocante e servicio di SETAR. Entrante 1 di december 2016 SETAR lo continua cu e siguiente fase di su encuesta online entre su clientenan. Den e prome [...]
Wireless Broadband
Wireless Home Internet Share and connect with your friends everywhere you go, now with more data and speed. View our plans: Postpaid and Prepaid Postpaid Plans Enjoy your [...]
Wi-Fi & Home Network Optimization
Do you need more Wi-Fi coverage at home? Or do you need help setting up your Smart TV or Gaming Console? Let us help. Wi-Fi & Home Network Optimization Service [...]
UA
Manage your mobile use with the SETAR App: Track your mobile usage Purchase Add-ons or Bundles Recharge easier than before Get our latest news updates Login to MiSETAR and view your accounts Allow notifications to [...]
I have Text Banking coupled to my email and I would like to activate the service on my mobile number. What should I do?
Visit one of Aruba Bank’s branches, fill out a form with the mobile number you wish to activate the service with.
Can I choose 3 home services?
Yes, bundling 3 Home Services is called SETAR Complete. Our SETAR Complete packages are composed of different TV, Internet, and Voice packages and provide additional benefits and enhanced features. Check out our SETAR Complete page [...]
What will happen to my current SETAR Services if I switch to Pick & Choose?
If you choose to switch to “Pick & Choose” from your current SETAR Services, it is important to note that the package price for “Pick & Choose” may be different from what you are currently [...]
Can I keep my current SETAR services when moving to a new address?
When moving to a new address you will be offered our Pick & Choose packages with new pricing. Keeping your existing services will no longer be possible.
How much does the Wi-Fi & Home Network Optimization Service plus an extender cost?
The Wi-Fi & Home Network Optimization Service costs Afl. 80. The extender costs Afl. 11 per month.
When do I get my first bill after registering for a new service?
That depends on the date you signed the contract. You need to pay each bill before the due date which is specified on your invoice. In some instances, for example if you’ve signed up for [...]
I live abroad and cannot access my SETAR invoice and am unable to visit a SETAR Teleshop. Can I still register for MiSETAR?
(International) clients that do not have access to their SETAR invoices and are unable to visit a SETAR Teleshop can contact our customer service at customercare@setar.aw where one of our representatives will help you with [...]
I cannot open my (downloaded) bills in MiSETAR
Please make sure that you have the latest version of Adobe Acrobat on your computer. If you already have this: Empty your cache and try again: In most browsers, press Ctrl+Shift+Del or Ctrl+Shift+Fn+Del or Command+Shift+Del [...]
I've entered the wrong code three times on my phone, now it has been blocked. What should I do?
To unblock your device you need your PUK code. You can request your PUK code at any SETAR Teleshop or via MiSETAR. If you go to a Teleshop, remember to take a valid identification document [...]
Internet, Fixed & TV
Internet Fastest Home Internet plans With our Internet plans you are assured of the fastest and most reliable Internet service. View our Cablenet plans Compose your Internet Plan TV Digital Cable packages We offer you six [...]
Where can I pay my bill?
At a Government auxiliary office (Hulpsbestuurkantoor): All these offices are able to accept payments for SETAR services. To make payments for any SETAR service please be sure to bring your invoice with you. At a bank: All commercial [...]
What is the installation cost for the IPTV service?
Standard IPTV Installation includes 1 AP (Access Point) and 2 Set-Top Boxes (STB) at an installation fee of Afl.133 for 2 connection points. You can have a maximum of 8 TV connected to a standard [...]
How can upgrade a service or buy something in MiSETAR?
Login to MiSETAR and click on the account on which you want to perform the upgrade (for postpaid accounts) or purchase (for prepaid accounts). Below my subscriptions, select upgrade or purchase for postpaid accounts & [...]
If I have a Standing Order or Direct-Debit to pay my current services, will I need to make changes when I switch to SETAR Complete?
If you have a standing order, then the monthly invoice amount has to be changed via the bank because the monthly sum for SETAR Complete is different. If you have a direct debit, then it [...]
I have all 3 services, how can I apply for SETAR Complete?
You can visit any SETAR Teleshop or SETAR Store, or call 525-1702 to apply.
When are you going to install the missing services?
Our Scheduling Department will contact you for an appointment.
How can I arrange direct debit payments for my bills?
You can do this in the following two ways: Preferred method: By asking for Direct Debit at one of the SETAR Teleshops. Customers with an Aruba Bank or Banco di Caribe N.V. account can apply [...]
I have a Digital Cable subscription can I apply or switch for IPTV?
Existing customers with a Digital Cable plan must go through migration. Our Contact Center team will contact the customers to provide the information about the migration to IPTV and make an appointment for the installation. [...]
How can I register/apply for an IPTV subscription?
You can register via our IPTV Online Store; click here and follow the steps. Note: Only new customers can register for an IPTV subscription plan Online. Existing customers with a Digital Cable plan must go [...]
Mission Critical solutions
Mission Critical Solutions Communicate safely and securely. We offer you the most reliable trunking radio solutions. TETRA Mission Critical voice solutions have some key elements which include the following: [...]
SETAR aportando na e Proyecto Hunto Grandi, Grandi Hunto
Siman pasa a cuminsa e prome fase di e Proyecto Hunto Grandi, Grandi Hunto di Fundacion Movimento ta Bida. E proyecto aki ta enfoca riba e desaroyo continuo y digital pa nos poblacion 60+ na [...]
Directory registration
If you would like your SETAR cellphone number (prepaid, hybrid or postpaid), Other Local Operator cellphone number and/or fixed number to be listed in our 118 Directory please complete the form below in [...]
SETAR ta informa trabounan di mantencion riba su Mobile Network servicio di mobil
SETAR ta informa cu debi na trabounan di mantencion riba su Mobile Network lo tin interupcion di servicio di mobil cu duracion di maximo un ora: Diaranson 26 di juli 2023 di 12:00 AM pa [...]
Corporate Internet
Corporate Internet Taking Corporate Networks to a higher level. We offer you business solutions that are reliable, faster and more efficient. Corporate Internet Web browsing, online applications, online commerce, [...]
Prepaid
Prepaid Aruba's largest Prepaid mobile calling family Enjoy the ultimate mobile phone freedom with SETAR Prepaid. Get the device you want on the best network with no annual contact. View our Prepaid options [...]
Does SETAR have a general information number?
Certainly, you can contact our Customer Service at 114. Would you like to report a malfunction or interruption of a device or service? Please call 117.
Who can I contact if there are problems with my Fixed Line?
You can contact our Customer Service at 114. For service interruptions or malfunctions please call our Fixed Line support at 117.
What is Pick & Choose?
Pick & Choose allows you to customize your Home Services separately or bundle them up for more benefits. With Pick & Choose, you are now able to choose from our three primary Home Services: TV, [...]
What benefits does a MiSETAR account give me?
The main benefits of MiSETAR are: View all your SETAR Services. Add or purchase add-on bundles for your services. View and print your invoices and payments. Connect and monitor your mobile prepaid number in MiSETAR. [...]
Add-ons
Bundles for Hybrid and Prepaid View bundles Data Bundles A SETAR Data Bundle gives you access to mobile Internet. E-mail, WhatsApp, YouTube, Facebook, Gaming... it's all at your [...]
Add-ons
Postpaid Regular Add-ons View our Add-ons Surf & Mail Add-on Want to enjoy high speed LTE data on your phone? Facebook, Whatsapp and stream music for only Afl. [...]
Prepaid Promo Pay.aw
Recarga bo SETAR prepaid cu Pay.aw Recarga bo SETAR Prepaid cu Pay.aw y haya mas! Recarga cualkier number di SETAR Prepaid awor cu Afl. 15 y ricibi Afl. 5 [...]
Mobile
Postpaid A plan to suite every need on the only LTE Network in Aruba. View all Postpaid plans Hybrid The plan that allows you to control your monthly budget. View all Hybrid plans [...]
Hybrid
Hybrid Cool, Low-cost Hybrid plan With a Hybrid plan you can use our reliable LTE network for calls and enjoy a data bundle for worry free surfing. If you're switching from a Prepaid to [...]
updates-covid
Self-care cu SETAR Click pa habri e imagen y lesa con nos respresentantenan por asistibo online. SETAR ta haci su maximo esfuerso pa sirbi mas cliente online via [...]
How can I make sure that my bills are paid on time if I haven’t received an invoice through the mail?
To ensure that you can pay your bills on time and to avoid having to pay a late fee, you can: Preferred method: Sign up for MiSETAR. MiSETAR gives you an overview of all your [...]
SETAR ta lansa su Online Store
Entrante luna di maart clientenan di SETAR por cumpra varios producto, bundles y mucho mas via nos Online Store na www.setar.aw/store. E Online Store ta brinda oportunidad pa browse y wak devices y acesorios cu [...]
SETAR ta informa trabaonan di mantencion
SETAR ta informa cu debi na trabounan di mantencion lo por surgi interupcion di servicio di Mobile Data. Diahuebs 18 di juni 2020 di 12:00 AM pa 2:00 AM SETAR ta pidi disculpa [...]
SETAR ta informa trabounan di servicio di DATA Postpaid, Prepaid y Postpaid Hybrid
SETAR ta informa cu debi na trabounan riba su red lo tin interupcion di alrededor di 1 ora di servicio di DATA Postpaid, Prepaid y Postpaid Hybrid: Diaranson 9 di december 2020 di 1:00 [...]
SETAR su Contact Center ta introduci Interactive Voice Response (IVR)
Entrante dialuna 3 di april 2023, e Contact Center a bay live cu Interactive Voice Response (IVR). Esaki ta haci e proceso di yama pa recarga carchi prepaid of compra di bundle un proceso automatisa, [...]
Diabierna 31 di juli ta ultimo dia pa haci cambio pa e Buki di Telefon 2021
Si e nomber di un negoshi of di un cliente no ta aparece corectamente den e buki di telefon, clientenan tin chens pa haci cambio pa e Buki di Telefon 2021. Pa haci e cambionan [...]
Request Registration to MiSETAR
If you would like to register for MiSETAR please complete the form below in it's entirety, and one of our Customer Service representatives will send you a link to complete your registration within 3-5 business [...]
I've registered for MiSETAR, but I haven't received any email confirmation of this. What should I do now?
The email sometimes ends up in your junk mail folder. Please check this first. Still not working? Then give our call Customer Service a call at 114 or visit one of our Teleshops. Our staff will be [...]
How can I register a new Internet domain?
You can do this at our main office in Seroe Blanco. It will take about 5 working days to have your request approved and for installation on our web server. One of our customer service representatives will [...]
Security Management Systems
Security Management Systems Taking corporate care to a higher level. Security Management System SETAR’s integrated Security Management System is characterized by a smart combination of security disciplines within a single [...]
Mobile
Postpaid A plan to suite every need on the only LTE Network in Aruba. View all Postpaid plans Hybrid The plan that allows you to control your monthly budget. View all Hybrid plans [...]
SETAR ta estrena su KIOSK nobo na AAA
Diaranzon atardi, SETAR a estrena un kiosk cu un concepto totalmente nobo na nos airport. E kiosk aki ta e prome punto di benta di SETAR cu ta habri cu e diseño nobo aki. Un [...]
Terms and Conditions
Terms & Conditions The terms in English are for reference only. Dutch versions are legally binding unless stated otherwise. Algemene Voorwaarden Telecommunicatiediensten (Dutch) Voorwaarden Mobiele Telecommunicatiediensten (Dutch) Voorwaarden Kabeltelevisiediensten (Dutch) Voorwaarden Vaste Breedbanddiensten (Dutch) [...]
When am I eligible for a discount?
The discount you receive depends on how you combine your selected home services. If you choose more than one service, you become eligible for discounts. Here are the specific discount amounts for different combinations: Services [...]
SETAR ta introduci cambio y canalnan nobo riba nan Cable Line-up.
SETAR ta traha continuamente pa mehora e opcionnan obtenibel riba e canalnan di Cable. Pa e motibo aki, SETAR ta informa cu lo tin algun cambio riba e channel line-up existente, tanto pa Cable Analog, [...]
Will I be getting a Basic IPTV package with Pick & Choose?
No, instead of offering the Basic IPTV package, Pick & Choose customers are automatically upgraded to the Extended Basic package for only Afl.73
What is Catch Up TV?
Catch-up TV allows customers that missed a TV show to view this back on demand. You have up to 7 days to watch the content you have missed on TV. Click on Menu on your [...]
SETAR cu encuesta online pa midi satisfaccion di cliente.
Entrante diamars dia 2 di augustus 2016, SETAR lo cuminsa cu un encuesta online como metodo di sondeo di e satisfaccion di su clientenan. Den e prome fase, clientenan postpaid cu tin un e-mail adres [...]
What happens in the event that the account holder passes away?
We understand that this is a difficult situation. In the event that an account holder passes, the customer must provide a death certificate (“overlijdensakte”) and (if applicable) the marriage certificate of the deceased.
SETAR ta introduci canalnan extra riba e lineup di Cable Digital
SETAR ta contento di anuncia cu ta bay amplia e channel lineup di Cable Digital. Esaki ta na beneficio di clientenan pa disfruta di mas canal High Definition (HD) cu ta duna un mihor calidad [...]
Can I transfer credit to another user?
Yes, with the SETAR App it's possible to send credit to another mobile number. Download the app from the Apple App Store or the Google Play Store, register, and you're able to send credit. The [...]
Do you offer Digital Cable packages with Pick & Choose?
Pick & Choose offers our customers the best TV experience with our IPTV packages. IPTV is the future when it comes to any TV experience. Our older Digital Cable plans will not be offered with [...]
How can I sign up for MiSETAR?
To create your MiSETAR account follow these steps: Tip: Have your 12-digit code and your latest invoice ready before you begin the registration process - This code can be found in the footer of your [...]
SETAR ta conseha pa clientenan controla nan dato pa e ta corecto den Buki di Telefon 2018
SETAR ta recorda tur abonado cu si pa un of otro motibo e number, nomber of adres di e cliente no ta corecto actualmente den buki di telefoon 2017, cu por haci e cambionan necesario [...]
Webhosting
Webhosting Webhosting via SETAR. Webhosting on which you can build. Webhosting via SETAR. Webhosting on which you can build. The last thing you want is for your company website to [...]
SETAR: Contribuyendo na e conocemento digital di nos poblacion 60+
SETAR, nos compania nacional di telecomunicacion, ta contento di por a partner cu Fundacion Movimento ta Bida pa trece e bunita proyecto di Hunto Grandi, Grandi Hunto pa nos poblacion 60+ na Aruba. Un proyecto [...]
What is SMS Notification and how do I activate this?
Receive your bill notification now quicker than ever with the MiSETAR SMS Service. Login to MiSETAR and Click on My Profile in the top right corner. Where it says SMS Notification make sure this is set to [...]
I have Cable TV and Internet registered to one address, and fixed line to another address. Can I get SETAR Complete?
In order to receive the benefits of SETAR Complete, all 3 services must be registered with the same name and address. You can visit any SETAR Teleshop, SETAR Store, or call 525-1702 in order to [...]
Interupcion di Servicio di Voice riba Mobile network
SETAR ta informa relaciona cu trabounan ariba su Mobile Network servicio di voice lo wordo affecta ariba Diaranson 24 di Mei entre 12 am y 2 am. E area cu lo wordo affecta ta for [...]
Interupcion di Servicio di 3G VOICE Y DATA
SETAR ta informa cu relaciona cu trabounan riba su red lo tin interupcion di servicio di VOICE Y DATA pa un periodo di 30 minuut pa su clientenan di PostPaid ,Prepaid y PostPaid Hybrid. : [...]
I have an account registered to my name and the other account with a cable subscription is in registered to my husband. Can I get SETAR complete?
In order to receive the benefits of SETAR Complete, all 3 services must be registered with the same name and address. You can visit any SETAR Teleshop, SETAR Store, or call 525-1702 in order to [...]
Rentals
Rent a cell The SETAR Mobile Phone Reservation Service. US$ 30 rentalUS$ 20 usageUS$ 50 deposit US$ 50 rentalUS$ 50 usageUS$ 50 deposit [...]
I have a fixed line and Cable TV but no Internet. Can I get SETAR Complete?
SETAR Complete consists of 3 services, Internet, Cable TV, and fixed line. If you’re missing one or more services, please visit any SETAR Teleshop, SETAR Store, or call 525-1702 to apply.
I have Cablenet at home but I can't get a Wi-Fi signal everywhere. How can I improve this?
SETAR can provide you with the Wi-Fi & Home Network Optimization Service. With this service a technician will come and assess your current situation at home. We will then make recommendations as to how a home [...]
What's the difference between analog and Digital Cable?
SETAR uses advanced digital technology to provide a greater variety of channels than an analog service can offer. Digital Cable comes with a separate box through which you can enjoy a variety of programs and [...]
Is the Tourist SIM and Tourist Bundle available for locals?
Our Tourist SIM and Tourist Bundles are exclusively offered to tourists. A person is considered a tourist in the case they are a foreign national, can provide any foreign document (id, passport, or driver’s license), [...]
What are my options with Pick & Choose?
The options you can choose from with Pick & Choose are: Internet +TV Internet + Voice TV+ Voice Note: You can select Internet, TV, or Voice services separately based on your needs. You also have [...]
What is TV Everywhere and how do I activate this?
With TV Everywhere (TVE) you can watch your favorite shows anywhere on Aruba on your laptop, tablet or smartphone using the apps from SETAR Live, ESPN Play, Total Guide xD and many others. You will [...]
SETAR contento pa anuncia e onboarding di Respaldo
SETAR a cuminsa cu un era nobo di servicionan pa nos clientenan corporativo y gubernamental. SETAR ICT Services a bira un realidad den e entrega di e prome fase di e proyecto di Respaldo. Respaldo [...]
Business
Mobile Closed User Group Calling Shared Minutes Coporate & Bulk SMS Tracking & Tracing Internet & Data Corporate Internet CloudStarter Local & International Leased Lines TV Digital Cable [...]
SETAR ta anuncia aumento permanente di Data y introduccion di pakete nobo Postpaid U 60+
Entrante 1 di augustus 2020, SETAR ta ahusta e cantidad di data ofreci den tur su paketenan di Celular y Wireless Broadband. SETAR tin Prepaid Data Bundles y One Bundles di 1 dia, 7 dia [...]
SETAR ta informa trabaonan di mantencion: Mobile Data
SETAR ta informa cu debi na trabounan riba su red lo tin interupcion di alrededor di 1 ora di servicio di DATA Postpaid, Prepaid y Postpaid Hybrid: Dialuna 7 di september 2020 di 1:00 AM [...]
SETAR ta informa trabounan di mantencion di servicio di Mobile Data (2G/3G/LTE)
SETAR ta informa cu debi na trabounan di mantencion lo por surgi interupcion di servicio di Mobile Data (2G/3G/LTE): Diamars 3 di mei 2022 di 12:00 AM pa 02:00 AM Nos disculpa pa cualkier inconveniencia.
SETAR ta informa trabounan di mantencion riba su Mobile Network di servicio di Data
SETAR ta informa cu debi na trabounan di mantencion riba su Mobile Network lo por tin interupcion di servicio di Data: Diamars 13 di juni 2023 di 12:00 AM pa 2:00 AM Nos disculpa pa [...]
SETAR ta informa trabounan di mantencion riba su red di servicionan di SMS pa clientenan di Mobile
SETAR ta informa cu debi na trabounan di mantencion riba su red lo tin interupcion di alrededor di 30 minuut di servicionan di SMS pa clientenan di Postpaid, Prepaid y PostPaid Hybrid: Diabierna 3 di [...]
SETAR ta informa trabounan di mantencion riba su Mobile Network
SETAR ta informa cu debi na trabounan di mantencion riba su Mobile Network lo por tin interupcion di servicio: Diahuebs 21 di september 2023 di 12:00 AM pa 4:00 AM Nos disculpa pa cualkier inconveniencia.
SETAR ta informa trabounan di mantencion riba su Mobile Network di servicio di 2G y 3G
SETAR ta informa cu debi na trabounan di mantencion riba su Mobile Network lo tin interupcion di servicio di 2G y 3G cu duracion di 15 minuut: Diamars 19 di september 2023 di 12:00 AM [...]
Cambio di formato pa yamadanan riba red fiho di Colombia
Desde 1 di september 2021, e Comisión de Regulacion de Comunicaciones (CRC), entidad cu ta regula comunicacion na Colombia, a implementa un formato unico y homologo pa e Plan Nacional di Yamada di Colombia. E [...]
SETAR ta informa trabounan di mantencion riba su Mobile Network di servicio di 3G data
SETAR ta informa cu debi na trabounan di mantencion riba su Mobile Network lo por tin interupcion di servicio di 3G data: diamars 5 di maart 2024 di 12:00 AM pa 2:00 AM Nos disculpa [...]
SETAR ta informa trabounan di mantencion di Mobile Data
SETAR ta informa cu debi na trabounan riba su red lo tin interupcion di alrededor di 1 ora di servicio di DATA Postpaid, Prepaid y Postpaid Hybrid: Diamars 28 di juli 2020 di 1:00 [...]
SETAR ta informa trabounan di mantencion
SETAR ta informa cu debi na trabounan di mantencion lo por surgi interupcion di servicio di: Mobile Data (Discricto di Santa Cruz, Oranjestad y Paradera) Fibernet (Districto di Santa Cruz y Noord) VOIP (Districto [...]
Interupcion di Servicio di SMS
SETAR ta informa cu relaciona cu trabounan riba su red lo tin interupcion di alrededor di 1 ora di servicionan di SMS pa su clientenan di Postpaid, Prepaid y PostPaid Hybrid. : diaranson 12 di [...]
Interupcion di Servicio di DATA Postpaid, Prepaid y Postpaid Hybrid
SETAR ta informa cu relaciona cu trabounan riba su red lo por tin interupcion di servicio di Mobile DATA di un duracion di alrededor di 1 ora pa su clientenan di Postpaid, Prepaid y PostPaid [...]
SETAR ta informa trabounan riba su red di servicio di DATA Postpaid, Prepaid y Postpaid Hybrid
SETAR ta informa cu debi na trabounan riba su red lo tin interupcion di alrededor di 1 ora di servicio di DATA Postpaid, Prepaid y Postpaid Hybrid: Dialuna 15 di maart 2021 di 1:00 [...]
SETAR ta informa trabounan di mantencion riba su Mobile Network di servicio di Mobile Data
SETAR ta informa cu debi na trabounan di mantencion riba su Mobile Network lo tin interupcion di servicio di Mobile Data cu duracion maximo di 1 ora: Diahuebs 10 di augustus 2023 di 12:00 AM [...]
SETAR ta informa trabounan di mantencion riba su Mobile Network
SETAR ta informa cu debi na trabounan di mantencion riba su Mobile Network lo tin interupcion di servicio di mobil cu duracion di maximo un ora: Diaranson 2 di augustus 2023 di 12:00 AM pa [...]
SETAR ta introduci pakete nobo di SETAR Complete 60+ y aumento di minuutnan gratis pa telefon fiho
Entrante 1 di oktober 2019, SETAR ta lansa un pakete nobo yama SETAR Complete 60+. SETAR Complete 60+ ta un pakete na un prijs atractivo pa clientenan 60+ di SETAR. E pakete di SETAR Complete [...]
SETAR ta informa trabaonan di mantencion di servicio di DATA Postpaid, Prepaid y Postpaid Hybrid
SETAR ta informa cu debi na trabounan riba su red lo tin interupcion di alrededor di 1 ora di servicio di DATA Postpaid, Prepaid y Postpaid Hybrid: Diamars 15 di september 2020 di 1:00 [...]
SETAR ta informa trabounan di mantencion di servicio di Mobile Data
SETAR ta informa cu debi na trabounan riba su red lo tin interupcion di alrededor di 1 ora di servicio di DATA Postpaid, Prepaid y Postpaid Hybrid: Diahuebs 10 di september 2020 di 1:00 [...]
SETAR ta informa trabounan di mantencion riba su Mobile Network di e servicio di Mobile
SETAR ta informa cu debi na trabounan di mantencion riba su Mobile Network lo tin interupcion di alrededor di 15 minuut di e servicio di Mobile: Diahuebs 23 di mei 2024 di 12:00 AM pa [...]
SETAR ta informa trabounan di mantencion riba su Mobile Network di servicio di 3G Voice y Data
SETAR ta informa cu debi na trabounan di mantencion riba su Mobile Network lo por tin interupcion di servicio di 3G Voice y Data: Diahuebs 6 di juli 2023 di 12:00 AM pa 3:00 AM [...]
SETAR ta informa trabounan riba su red di servicionan di VOICE pa clientenan di Prepaid, Postpaid Hybrid y CUG
SETAR ta informa cu debi na trabounan riba su red lo tin interupcion di alrededor di 15 minuut di servicionan di VOICE pa clientenan di Prepaid, Postpaid Hybrid y CUG: Diahuebs 3 di maart 2022 [...]
SETAR ta informatrabounan di mantencion di servicionan di Voice y SMS
SETAR ta informa cu debi na trabounan di mantencion riba su red lo por tin interupcion di alrededor di 2 ora di servicionan di Voice y SMS pa clientenan di Postpaid, Prepaid y PostPaid Hybrid: [...]
SETAR ta informa trabounan di mantencion riba su red di servicionan di Voice y SMS
SETAR ta informa cu debi na trabounan di mantencion riba su red lo por tin interupcion di alrededor di 30 minuut di servicionan di Voice y SMS pa clientenan di Postpaid, Prepaid y PostPaid Hybrid: [...]
SETAR ta informa trabounan riba su red di servicio di Data, Voice, SMS, MMS y Content
SETAR ta informa cu debi na trabounan riba su red lo tin interupcion di alrededor di 30 minuut di servicio di Data, Voice, SMS, MMS y Content pa clientenan di Postpaid, Prepaid y Postpaid Hybrid: [...]
SETAR ta informa trabounan riba su red di VOICE pa clientenan di Prepaid, Postpaid Hybrid y CUG
SETAR ta informa cu debi na trabounan riba su red lo tin interupcion di alrededor di 15 minuut di servicionan di VOICE pa clientenan di Prepaid, Postpaid Hybrid y CUG: Diahuebs 24 di februari 2022 [...]
Coleganan di SETAR a pone man hunto colecta placa pa traha pakete pa manda St. Maarten via Cruz Cora Aruba.
Diadomingo ultimo, coleganan di SETAR a bini hunto pa un “food drive effort” pa Sint Maarten. A prepara 101 caha di articulonan basico cu via Cruz Cora Aruba a manda pa Sint Maarten. E coleganan [...]
Dialuna 27 Mei: SETAR ta informa trabounan di mantencion riba su red di servicio di DATA
SETAR ta informa cu debi na trabounan di mantencion riba su red lo por tin interupcion di alrededor di 1 ora di servicio di DATA pa clientenan di Postpaid, Prepaid y PostPaid Hybrid: Dialuna 27 [...]
Interupcion di Servicio di DATA
Postpaid, Prepaid y Postpaid Hybrid SETAR ta informa cu relaciona cu trabounan riba su red tin interupcion di alrededor di 2 ora di servicionan di DATA pa su clientenan di Postpaid, Prepaid y PostPaid Hybrid: [...]
Awe nochi debi na trabounan necesario posibel Interupcion di Servicio di DATA
PostPaid, Prepaid y Postpaid Hybrid SETAR ta informa cu relaciona cu trabounan riba su red por surgi interupcion di servicio di DATA pa su clientenan di PostPaid ,Prepaid y PostPaid Hybrid: Entre awe diaranson [...]
SETAR ta informa trabounan di mantencion riba Mobile Data
SETAR ta informa cu debi na trabounan di mantencion lo por surgi interupcion di alrededor di 1 ora di servicio di DATA pa Postpaid, Prepaid y Postpaid Hybrid: Dialuna 4 di mei 2020 di [...]
SETAR ta informa trabounan di mantencion di servicio di xDSL Internet, Fibernet, Cablenet, Mobile Servies, SIP Trunk y IPTV.
SETAR ta informa cu debi na trabounan di mantencion lo por tin interupcion di servicio di xDSL Internet, Fibernet, Cablenet, Mobile Servies, SIP Trunk y IPTV. Diahuebs 10 di februari 2022 di 12:00 AM pa [...]
SETAR ta informa trabounan di mantencion di servicio di Mobile Data
SETAR ta informa cu debi na trabounan riba su red lo tin interupcion di alrededor di 1 ora di servicio di DATA Postpaid, Prepaid y Postpaid Hybrid: Diaranson 14 di oktober 2020 di 1:00 [...]
SETAR ta desmantela tower di Telecommunicacion di 30 aña
Diaranson mainta SETAR conhuntamente cu contratistanan local a desmantela e tower na Central Palm Beach despues di 30 aña. E tower aki no tabata den funcion mas y tabata pendiente pa desmantel’e. Mirando cu temporada [...]
SETAR ta informa trabounan riba su red di servicio di Data, Voice, SMS, MMS y Content
SETAR ta informa cu debi na trabounan riba su red lo tin interupcion di alrededor di 30 minuut di servicio di Data, Voice, SMS, MMS y Content pa clientenan di Postpaid, Prepaid y Postpaid Hybrid: [...]
SETAR ta informa trabounan di mantencion di servicionan di IPTV, Internet & Mobile Data.
SETAR ta informa cu debi na trabounan di mantencion lo por tin interupcion di servicionan di IPTV, Internet & Mobile Data: Diamars 23 di april 2024 12:00 AM – 4.00 AM Nos disculpa pa cualkier [...]
SETAR ta instala centralnan nobo pa yamadanan di celular
Un di e metanan di SETAR ta pa por garantisa cu su infrastructura di comunicacion pa yamadanan di celular ta disponibel na tur momento, p’asina su clientenan por haci uzo di esaki. Pa por realisa [...]
SETAR ta informa trabounan di mantencion di servicio di Mobile Data
SETAR ta informa cu debi na trabounan di mantencion lo por surgi interupcion di servicio di Mobile Data: Diamars 24 di augustus di 12:00 AM pa 01:00 AM Nos disculpa pa cualkier inconveniencia.
Residential
Mobile Postpaid Plans Hybrid Plans Internet, Fixed & TV Digital Cable Plans Internet Plans Service & contact Contact Directory Registration Information Follow Us on Facebook [...]
2 di Juli: SETAR ta informa trabaonan di mantencion riba su Mobile Network
SETAR ta informa cu debi na trabounan di mantencion lo por tin interupcion di nos Mobile Network: Diamars 2 di juli 2024 di 12.00 AM pa 1:00 AM Den area nan Pos Chiquito(un parti),Balashi, Mahuma, [...]
Teleshop Palm Beach: un diseño nobo y moderno
SETAR ta orguyoso pa anuncia reapertura di Teleshop Palm Beach cu un edificio completamente nobo y cu diseño moderno. E Teleshop Palm Beach ta remodela den e estilo nobo di SETAR cu un diseño cu [...]
faq internet
Other topics Mobile Internet Digital Cable Fixed line Billing MiSETAR General Need our help? Contact Us. Need help with our services? Check here all contact options. Contact overview [...]
faq fixed
Other topics Mobile Internet Digital Cable Fixed line Billing MiSETAR General Need our help? Contact Us. Need help with our services? Check here all [...]
SETAR construyendo Teleshop nobo na Palm Beach
SETAR ta contento pa anuncia cu construccion a cuminsa na Teleshop Palm Beach. Esaki ta di cinco Teleshop cu SETAR ta bezig ta remodela den e concepto nobo pa por brinda nos clientenan un experiencia [...]
Pronto SETAR N.V. no ta acepta pagonan cu Cheque mas.
Relaciona cu e decision di Asociacion di Banconan di Aruba, cu entrante 1 di mei 2018 banconan local no ta acepta cheque mas, SETAR N.V. tambe ta stop di acepta cheque na su puntonan di [...]
What do the letters SMS mean on my bill?
These letters stand for the services you buy via SMS, such as news reports, etc.
Trabounan di mantencion lo tuma lugar awe diamars mei anochi.
Setar ta informa cu pa motibo di mantencion riba e plataforma di Internet, entre diamars mei anochi (dia 7 di juni 2016) pa diaranzon 4or di mainta (dia 8 di juni 2016) tin interupcion di [...]
Trabounan di mantencion lo tuma lugar diadomingo mei anochi.
Setar ta informa cu pa motibo di mantencion riba e plataforma di Internet lo tin interupcion di servicio entre diadomingo mey anochi (dia 5 di Juni 2016) pa dialuna (dia 6 di Juni 2016) 4or di [...]
faq setar complete
Other topics Mobile Internet Digital Cable Fixed line Billing MiSETAR General Need our help? Contact Us. Need help with our services? Check here all contact options. [...]
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Welcome to SETAR Support We are here to help. If you have a question, please browse the topics below or contact us. Show topics Didn't find what you were looking [...]