Frequently asked questions Setar Complete

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I want to make a change on an account in order to get SETAR Complete, but the account is not registered in my name. What do I need in order to make the change?

As with all of our services, there are a few requirements. Click here for more information.

July 9th, 2018|

I’m a new client, what are the required documents in order to apply for SETAR Complete?

As with all of our services, there are a few requirements. Click here for more information.

July 9th, 2018|

Contact numbers:

- For more information about SETAR Complete: Monday to Friday 8:00 AM - 7.30 PM 525-1702 Saturday 8:00 AM - 5:00 PM -For technical questions about SETAR Complete: Monday to Friday 7:30 AM - 7:30 [...]

July 9th, 2018|

If I don’t have an email address, can I apply for SETAR Complete?

Yes, however, you must visit a SETAR Teleshop or SETAR Store to apply. It’s currently not possible to apply for SETAR Complete via telephone without an email address.

July 9th, 2018|

If I have a Standing Order or Direct-Debit to pay my current services, will I need to make changes when I switch to SETAR Complete?

If you have a standing order, then the monthly invoice amount has to be changed via the bank because the monthly sum for SETAR Complete is different. If you have a direct debit, then it [...]

July 9th, 2018|

Does SETAR Complete have a contract?

SETAR Complete itself does not have a contract, but you must keep the package for a minimum of 6 months. The 3 services (Internet, Cable TV, and fixed line) do have a contract of minimum [...]

July 9th, 2018|

I’d like to purchase an add-on package, how do I do this?

You can visit any SETAR Teleshop, SETAR Store, or call 525-1702 to apply.

July 9th, 2018|

I have an account registered to my name and the other account with a cable subscription is in registered to my husband. Can I get SETAR complete?

In order to receive the benefits of SETAR Complete, all 3 services must be registered with the same name and address. You can visit any SETAR Teleshop, SETAR Store, or call 525-1702 in order to [...]

July 9th, 2018|

I have Cable TV and Internet registered to one address, and fixed line to another address. Can I get SETAR Complete?

In order to receive the benefits of SETAR Complete, all 3 services must be registered with the same name and address. You can visit any SETAR Teleshop, SETAR Store, or call 525-1702 in order to [...]

July 9th, 2018|

I have a fixed line and Cable TV but no Internet. Can I get SETAR Complete?

SETAR Complete consists of 3 services, Internet, Cable TV, and fixed line. If you’re missing one or more services, please visit any SETAR Teleshop, SETAR Store, or call 525-1702 to apply.

July 9th, 2018|

When are you going to install the missing services?

Our Scheduling Department will contact you for an appointment.

July 9th, 2018|

When will you know that SETAR Complete is active?

SETAR will contact you once the service is active.

July 9th, 2018|

When will I be charged for the SETAR Complete Package?

Once all 3 services are activated, the billing will start for SETAR Complete. For more information regarding the billing process please click here.

July 9th, 2018|

I have all 3 services, how can I apply for SETAR Complete?

You can visit any SETAR Teleshop or SETAR Store, or call 525-1702 to apply.

July 9th, 2018|

Does SETAR Complete have additional costs or is it a set fee?

SETAR Complete's package is a set monthly free but additional costs can include for example out of bundle calls, purchasing of PPV/VOD, extra Digital Cable boxes or Extenders.

February 8th, 2018|