Frequently asked questions Digital Cable

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What is TV Everywhere and how do I activate this?

With TV Everywhere (TVE) you can watch your favorite shows anywhere on Aruba on your laptop, tablet or smartphone using the apps from SETAR Live, ESPN Play, Total Guide xD and many others. You will [...]

March 11th, 2016|

I want to return my Digital Cable box, how should I do this?

You can return your Digital Cable box to any SETAR Teleshop. Do not forget to bring a valid identification document with you (ID card, driver's license or passport).

March 9th, 2016|

What is Video On Demand?

With Video On Demand (VOD) you can watch movies and other programs via your TV at your own convenience (within 24 hours of purchasing), without being tied to the normal television schedules. Movies, documentaries, concerts, [...]

March 9th, 2016|

What is the difference between Pay-Per-View and Video On Demand?

Pay Per View (PPV) allows you to buy a program which is available through the electronic program guide. Video On Demand (VOD) allows you to buy a program which you can watch whenever you want [...]

March 9th, 2016|

What's the difference between analog and Digital Cable?

SETAR uses advanced digital technology to provide a greater variety of channels than an analog service can offer. Digital Cable comes with a separate box through which you can enjoy a variety of programs and [...]

March 9th, 2016|

What is Pay-Per-View (PPV)?

Pay-Per-View, or PPV, allows you to pay for Adult content or Live Events that you can watch from your TV. PPV content can be purchased through the onscreen interactive programming guide.

March 9th, 2016|

What is a Digital Cable box and what does it do?

A Digital Cable box is a device which connects to your television and provides access to Digital Cable channels. With this box, you are able to make use of On-Demand and Pay-per-View options. In order to [...]

March 9th, 2016|

What are so-called HD channels?

HD stands for High Definition. HD channels show programs with a better audio and visual quality. To watch HD programming you need an HD television and an HD Digital Video Recorder or HD Box.

March 9th, 2016|

When can I use the Pay-Per-View option?

Pay-Per-View (PPV) is only available via a Digital box. Don’t have a Digital box? Then please visit any of our Teleshops to upgrade to a Digital Cable plan.

March 9th, 2016|

I get an ‘error’ message every time I want to order a Pay-Per-View (PPV). How can I solve this problem?

An error message could indicate one of the following: There is not sufficient credit on account to purchase the program and/or event. The wrong PIN is being entered into the system. The stipulated date or time [...]

March 9th, 2016|

How can I block certain TV channels?

You can put a lock on a number of channels, such as R-rated movies (Parental Control).  To block R-rated movies, do the following: Press twice on the menu button to enter the Main Menu. Select [...]

March 9th, 2016|

Do I need a separate Cable box for each TV?

Yes. In order to watch Digital Cable you will need a separate Cable box for each TV.

March 9th, 2016|

Can I order content by phone, or do I have to visit a Teleshop?

The easiest way to order is by using your remote control. If you are experiencing any difficulties with ordering your PPV, please call our Digital Cable Helpdesk at 5251700. Our staff will be happy to [...]

March 7th, 2016|