My account balance in MiSETAR is shown as a negative amount (-). What does this mean?
This means that you have a credit on your account. Please contact our Contact Center at 114 for more information.
My mobile number is not a SETAR number. Can I still use the pay with Aruba Bank Text banking option?
Yes, all clients that have an active MiSETAR profile and Aruba Bank Text Banking can use this option to pay their SETAR bills.
I have Text Banking coupled to my email and I would like to activate the service on my mobile number. What should I do?
Visit one of Aruba Bank’s branches, fill out a form with the mobile number you wish to activate the service with.
I have 2 different MiSETAR profiles, can I use the same Text Banking for both simultaneously?
Currently it’s only possible to activate Text Banking for one MiSETAR profile at a time. As long as the accounts you’re trying to pay are in the same MiSETAR profile then you can pay multiple [...]
I’ve made a payment but this was unsuccessful. What should I do?
If you’ve received a notification that your payment was unsuccessful, means that there might be an error or inconsistency in your bank information or payment. Please contact Aruba Bank at 527-7700 for more information.
I’ve made a successful payment but still see an open balance in MiSETAR. What should I do?
Once you’ve made a payment in MiSETAR and received a success confirmation that means that the payment has been registered by our system. Please allow up to 48 hours for these changes to reflect in [...]
How do I activate the option to pay my bill with Aruba Bank in MiSETAR?
Please watch the video below for information on how to link your Aruba Bank Text Banking and enable payments in MiSETAR. https://youtu.be/mBw9Dpw2ymo
What are the requirements to be able to pay your bills in MiSETAR with Aruba Bank?
In order to use the payment option in MiSETAR you will need the following: - An active MiSETAR profile - An active mobile number on which you’re using Aruba Bank Text Banking with you (in [...]