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Postpaid Rates - Roaming

Country Voice to Local Voice to Home Voice To RoW Voice Receiving SMS Sending SMS Receiving Data per MB Charge Intl. USA 1.96 3.87 4.85 1.96 0.68 FREE 7.75 10/10KB Neth. Antilles 0.63 0.63 1.93 [...]

January 19th, 2016|

Voice Services

Voice Services The latest in corporate communication solutions enabling you to provide your customers with excellent service. Voice Services Since its founding SETAR has been the provider of communications in [...]

January 7th, 2016|

SETAR ta informa trabounan di mantencion di e infrastructura di FTTX (Fiber)

Setar ta informa cu debi na trabou di mantencion, ariba 1 di februari 2024 di 12:00 AM pa 5:00 AM, lo por tin interupcion di servicio pa districto di Santa Cruz di: - IPTV - [...]

When am I eligible for a discount?

The discount you receive depends on how you combine your selected home services. If you choose more than one service, you become eligible for discounts. Here are the specific discount amounts for different combinations: Services [...]

July 3rd, 2023|

Can I choose 3 home services?

Yes, bundling 3 Home Services is called SETAR Complete. Our SETAR Complete packages are composed of different TV, Internet, and Voice packages and provide additional benefits and enhanced features. Check out our SETAR Complete page [...]

July 3rd, 2023|

How can I stream TV content with another device?

Get more from your IPTV service by downloading the SETAR Live App, available on iOS and Android, and starts enjoying your favorite shows from your Smartphone, Tablet, or laptop. Follow these steps to get connected: [...]

November 21st, 2022|

My DSL isn't working properly, what should I do?

There are various reasons why DSL service may have stopped working. Please try the following: 1. Remove the electrical plug from the modem and wait one minute before plugging it back in. 2. Check to [...]

March 9th, 2016|

How can I check whether my DSL is working at optimum speed?

There are different ways to test your Internet speed. We recommend visiting Speedtest and following the steps on this site. The optimum Internet speed that your device can reach is dependent on several external factors, such [...]

March 9th, 2016|

Celebracion di 50 aniversario di Dia di Telecom

17 di mei nos ta celebra ‘World Telecommunication and Information Society Day’. Riba e dia aki ta importante pa enfoca un rato ariba e di 50 aniversario di e celebracion aki. Esaki ta wordo celebra [...]

May 16th, 2019|Categories: SETAR, SETAR App|

CloudStarter

CloudStarter The Next Generation Internet Solution for all medium sized and SOHO businesses with back-up. CloudStarter CloudStarter is a service created for the Small Office/Home Office (SOHO) that need to [...]

January 7th, 2016|

Can I log in to MiSETAR from all my devices?

Yes, as long as you can access the Internet with the device. MiSETAR can be opened using any browser.

March 9th, 2016|

What is a Mi-Fi hotspot?

A Mi-Fi hotspot allows you to connect several Wi-Fi devices (laptop/tablet, smartphone, etc.) at any one time to the Internet, wherever you are. Our Mi-Fi hotspot enables you be online in your car, at a [...]

March 9th, 2016|

ESPN Play riba plataforma di TV Everywhere di SETAR

SETAR ta contento di anuncia cu tur cliente di Cable Digital ta haya acceso na disfruta di e servicio di ESPN Play riba nan celular of tablet sin costo adicional. ESPN Play ta laga bo [...]

Domain Password

It's very important that you change your Setarnet account password regularly so you're protected against unauthorized access. You should create a strong password that is unique and easy for you to remember. [...]

May 26th, 2016|

When am I eligible to receive Gigabit Speed?

Everyone is eligible to receive gigabit speeds no matter whether you have a Coax Cable or Fiber network. You can explore the gigabit packages available with Pick & Choose.

July 2nd, 2023|

Sony Pictures y Warner cu serienan grandi riba Video On Demand di SETAR

SETAR, Sony Pictures Television Networks, Warner Bros y HBO ta contento di anuncia e lansamento di contenido di VOD di Canal Sony, AXN, y Warner pa tur cliente di Cable Digital di SETAR. E contenido [...]

What’s On: e funcionalidad mas nobo riba IPTV

What’s On: e funcionalidad mas nobo riba IPTV Pa un tempo caba SETAR a introduci e servicio di IPTV pa clientenan cu por ricibi esaki. E sistema di IPTV ta mehora e cobertura di Wi-Fi [...]

March 8th, 2022|Categories: IPTV, SETAR App|Tags: , , , , , |

If I already have two home services as an existing SETAR customer, can I switch to Pick & Choose?

Yes, as a current SETAR Customer with any home service(s), you can switch to “Pick & Choose” and select any combination of home service(s), or only one service such as Internet, TV, and/or Voice. This [...]

July 3rd, 2023|

Interupcion di Servicio di canalnan HD riba Cable.

SETAR ta informa cu debi na trabounan di mantencion riba e red di Cable TV lo tin interupcion di mayoria canalnan HD riba e servicio di Cable TV: Diahuebs dia 9 di november 2017 entre [...]

Do I maintain my current channel lineup when transitioning to IPTV?

When transitioning to IPTV you will NOT lose any of your existing channels, but you will have a different lineup (channel numbers). IPTV utilizes internet technology to provide a wide range of channels and features, [...]

July 2nd, 2023|

Does SETAR Complete have a contract?

SETAR Complete itself does not have a contract, but you must keep the package for a minimum of 6 months. The 3 services (Internet, Cable TV, and fixed line) do have a contract of minimum [...]

July 9th, 2018|

My telephone cuts out while I'm using DSL. How can I fix this?

This can occur if the DSL filter hasn’t been (properly) installed on your telephone line(s). Check that all plugs are attached to the filter and/or that the filter is properly connected in the wall outlet. [...]

March 9th, 2016|

Fault Registration

Please let us know how we can help you by filling out this form. For more accurate assistance, please include all the requested information. Shortly after submitting the form, you will receive a confirmation [...]

November 10th, 2021|

faq pick & choose

Other topics Mobile Internet Digital Cable Billing Need our help? Contact Us. Need help with our services? Check here all contact options. Contact overview

July 3rd, 2023|

What is Pick & Choose?

Pick & Choose allows you to customize your Home Services separately or bundle them up for more benefits. With Pick & Choose, you are now able to choose from our three primary Home Services: TV, [...]

July 3rd, 2023|

Why should I choose SETAR for a Mi-Fi hotspot?

SETAR LTE is Aruba’s only, fastest and most reliable LTE network. Our LTE Mi-Fi hotspot is easy to use and with more than double the bandwidth, higher peak speeds and a larger capacity than other [...]

March 9th, 2016|

19, 20 y 21 di Maart: Desviacion di trafico pa motibo di trabou di Graaf- y Legwerkzaamheden den area di Mabon

En conexion cu trabou di mantencion y upgrade riba red-subterraneo ubica den e acera, e caminda lo wordo sera parcialmente pa trafico for di Mabon #11a - Mabon #21B. Nos ta pidi tene cuenta cu [...]

Manuals

Other topics Mobile Internet Digital Cable Fixed line Billing MiSETAR General Need our help? Contact Us. Need help with our services? Check here all contact options. Contact overview [...]

September 25th, 2017|

8, 11 y 12 di Maart: Desviacion di trafico pa motibo di trabou di mantencion y upgrade riba red-subterraneo na Rooi Koochi y Noord Cura Cabai

En conexion cu trabou di mantencion y upgrade riba red-subterraneo ubica den e acera, e caminda lo wordo sera parcialmente pa trafico di pariba pa pabou for di Rooi Koochi #42B – Noord Cura Cabai [...]

Connecting you with the world

Connecting you with the world SETAR offers a variety of options to connect your Corporate Organization with the world. For local and international communication SETAR is offering for corporate world a variety of PSTN/ISDN [...]

January 7th, 2016|

SETAR ta informa trabounan di mantencion riba su red di servicio di DATA pa clientenan di Postpaid, Prepaid y PostPaid Hybrid

SETAR ta informa cu debi na trabounan di mantencion riba su red lo por tin interupcion di alrededor di 1 ora di servicio di DATA pa clientenan di Postpaid, Prepaid y PostPaid Hybrid: Diamars 21 [...]

SETAR ta informa trabounan riba su red di servicio di Data, Voice, SMS, MMS y Content

SETAR ta informa cu debi na trabounan riba su red lo tin interupcion di alrededor di 30 minuut di servicio di Data, Voice, SMS, MMS y Content pa clientenan di Postpaid, Prepaid y Postpaid Hybrid: [...]

SETAR ta informa trabaonan di mantencion di servicio di DATA Postpaid, Prepaid y Postpaid Hybrid

SETAR ta informa cu debi na trabounan riba su red lo tin interupcion di alrededor di 1 ora di servicio di DATA Postpaid, Prepaid y Postpaid Hybrid: Diamars 15 di september 2020 di 1:00 [...]

SETAR ta informa trabaonan di mantencion: Mobile Data

SETAR ta informa cu debi na trabounan riba su red lo tin interupcion di alrededor di 1 ora di servicio di DATA Postpaid, Prepaid y Postpaid Hybrid: Dialuna 7 di september 2020 di 1:00 AM [...]

SETAR: Fiber a yega San Nicolas!

SETAR ta orguyoso di anuncia cu su proyecto di Fiber a yega e districto di San Nicolas. Dialuna mainta e team di SETAR a pasa bishita e prome tres clientenan cu a wordo conecta riba [...]

November 8th, 2023|Categories: Community|Tags: , , , , , , |

SETAR ta informa trabounan di servicio di DATA Postpaid, Prepaid y Postpaid Hybrid

SETAR ta informa cu debi na trabounan riba su red lo tin interupcion di alrededor di 1 ora di servicio di DATA Postpaid, Prepaid y Postpaid Hybrid: Diaranson 9 di december 2020 di 1:00 [...]

Aportando na e Futuro di Aruba: Proyecto Fiber pa Scol di SETAR

Den pasonan grandi pa sigui avanza cu tecnologia y duna tools na educacion di Aruba, SETAR ta contento pa comparti e ultimo update di proyecto Fiber pa tur scol. E iniciativa a cuminsa na comienso [...]

November 2nd, 2023|Categories: Community|Tags: , , , , , |

Interupcion di Servicio di 3G VOICE Y DATA

SETAR ta informa cu relaciona cu trabounan riba su red lo tin interupcion di servicio di VOICE Y DATA pa un periodo di 30 minuut pa su clientenan di PostPaid ,Prepaid y PostPaid Hybrid. : [...]

SETAR ta firma acuerdo cu SKOA pa Fiber

SETAR ta contento di anuncia cu pronto SETAR lo cuminsa on board 17 scol di SKOA riba Fiber. Durante e conferencia di prensa, SETAR y SKOA a firma acuerdo pa pone Fiber cu paketenan special [...]

SETAR treciendo ambiente cu musica di temporada di fin di aña

December ta un dushi temporada, yena cu bishita, cuminda, fiesta, regalo y mucho mas. Y nada mas dushi pa por tin e musica special pa e temporada cu ta aserca. P’esey SETAR hunto cu Stingray [...]

Trabounan di mantencion riba 3G Data awenochi

Setar ta informa cu pa motibo di mantencion riba e plataforma di Mobiel, entre awe nochi 11pm (dia 8 di juni 2016) pa diahuebs 1or di marduga (dia 9 di juni 2016) por surgi interupcion [...]

ATECH su Aruba Hackathon 2016 ta “powered by SETAR”

E fenomeno di Hackathon a keda introduci aña pasa na Aruba door di e compania Co.Lab cu ta organisadornan tambe di e ATECH Conference na Aruba. SETAR ta join un biaha mas e tremendo Aruba [...]

SETAR ta informa trabaonan di mantencion di servicio di IPTV

SETAR ta informa cu debi na trabounan di mantencion lo por surgi interupcion di servicio di IPTV: 1 di december 2020 di 3:00 AM pa 7:00 AM Nos disculpa pa cualkier inconveniencia. [...]

November 30th, 2020|Categories: IPTV, SETAR App|Tags: , , , , , , , |

6 Juli: Desviacion di trafico pa motibo di trabou di Graaf- y Legwerkzaamheden den area di Palm Beach

En conexion cu trabou di mantencion y upgrade riba red-subterraneo ubica den e acera, e caminda lo wordo sera pa trafico di ambos banda for di Palm Beach #25A - Palm Beach #4 Nos ta [...]

faq setar complete

Other topics Mobile Internet Digital Cable Fixed line Billing MiSETAR General Need our help? Contact Us. Need help with our services? Check here all contact options. [...]

November 23rd, 2017|

SETAR TA CONTINUA CU E SIGUIENTE FASENAN DI ENCUESTA ONLINE PA MIDI SATISFACCION DI CLIENTE.

E encuesta di SETAR tin unicamente preguntanan tocante e servicio di SETAR. Entrante 1 di december 2016 SETAR lo continua cu e siguiente fase di su encuesta online entre su clientenan. Den e prome [...]

December 9th, 2016|Categories: Campaigns, Customer Service|Tags: , , |

service-landing-opbouw

Welcome to SETAR Support We are here to help. If you have a question, please browse the topics below or contact us. Show topics Select the topic you need [...]

February 22nd, 2016|

Aruba Soul Beach Festival 2018 ta “powered by SETAR”

Durante un conferencia di Prensa diaranson ultimo Sr. Mark Adkins, organizador principal di Aruba Soul Beach Festival a anuncia e line up di artistanan cu lo ta na Aruba na luna di mei proximo pa [...]

SETAR ta instala centralnan nobo pa yamadanan di celular

Un di e metanan di SETAR ta pa por garantisa cu su infrastructura di comunicacion pa yamadanan di celular ta disponibel na tur momento, p’asina su clientenan por haci uzo di esaki. Pa por realisa [...]

Rentals

Rent a cell The SETAR Mobile Phone Reservation Service. US$ 30 rentalUS$ 20 usageUS$ 50 deposit US$ 50 rentalUS$ 50 usageUS$ 50 deposit [...]

January 25th, 2016|

Visitors

Internet and Phone Prepaid Data Plans Rent a Mobile Phone More information Where to Find Us Learn more about roaming Visiting Aruba? Stop by our SETAR Kiosk right [...]

November 2nd, 2015|

Algun cambio riba e channel line-up di SETAR

Na momento cu haci un cambio, SETAR ta scucha e opinion di su clientenan y a base di esaki, SETAR ta sigui traha pa mehora y complace su clientenan mas. Pa e motibo aki, SETAR [...]

faq setar complete

Other topics Mobile Internet Digital Cable Fixed line Billing MiSETAR General Need our help? Contact Us. Need help with our services? Check here all contact options. [...]

February 8th, 2018|

Beatrix Tromp a gana e premio mayor di SETAR su campaña di fin di aña

Sra. Beatrix Tromp a gana 5000 florin cash cu tabata e premio di mas grandi dialuna ultimo durante e programa DEN DJE cu a transmiti for di SETAR Teleshop Irausquinplein “live” via Telearuba. Dialuna nochi [...]

January 14th, 2019|Categories: Campaigns, SETAR, SETAR App, Teleshop|

Mobile

Postpaid A plan to suite every need on the only LTE Network in Aruba. View all Postpaid plans Hybrid The plan that allows you to control your monthly budget. View all Hybrid plans [...]

January 16th, 2017|

MiSETAR

      TERMS AND CONDITIONS MiSETAR self-service portal is operated by Servicio di Telecomunicacion di Aruba (SETAR) N.V. (hereinafter: “SETAR”). Your use of MiSETAR is subject to these terms and conditions. By using MiSETAR [...]

September 14th, 2023|

SETAR awo ta brinda MiContact Center Cloud Solution

SETAR ta contento di por anuncia e solucion nobo yama MiContact Center Cloud Solution. Un sistema di Cloud Contact Center cu ta ser maneha totalmente den e Data Center di SETAR. Dia 28 di september, [...]

Service & contact

Welcome to SETAR Support We are here to help. If you have a question, please browse the topics below or contact us. Show topics Select the topic you need [...]

November 2nd, 2015|

Mobile

Postpaid A plan to suite every need on the only LTE Network in Aruba. View all Postpaid plans Hybrid The plan that allows you to control your monthly budget. View all Hybrid plans [...]

November 2nd, 2015|

search

Welcome to SETAR Support We are here to help. If you have a question, please browse the topics below or contact us. Show topics Didn't find what you were looking [...]

May 13th, 2016|

faq tv

[bwla_faq faq_category="frequently-asked-questions-tv" sbox="0" paginate="0" pag_limit="100" list="1" / Other topics Mobile Internet Digital Cable Fixed line Billing MiSETAR General Need our help? Contact Us. Need help with our services? Check here all [...]

November 23rd, 2017|

faq MiSETAR

Other topics Mobile Internet Digital Cable Fixed line Billing MiSETAR General Need our help? Contact Us. Need help with our services? Check here all contact options. Contact overview [...]

March 23rd, 2016|

faq general

Other topics Mobile Internet Digital Cable Fixed line Billing MiSETAR General Need our help? Contact Us. Need help with our services? Check here all contact options. Contact overview [...]

March 23rd, 2016|

faq Billing

Other topics Mobile Internet Digital Cable Fixed line Billing MiSETAR General Need our help? Contact Us. Need help with our services? Check here all contact options. Contact overview [...]

March 23rd, 2016|

E Bus di Creando Speransa ta sigui sorpresa cliente

Diadomingo cu a pasa e Bus di Creando Speransa di SETAR a pasa bishita e barionan di Paradera, Santa Cruz y vecindario. Hunto cu varios colega, nos a sorpresa clientenan di SETAR te na porta [...]

SETAR a reparti 800 tablets pa scolnan secundario

Desde e yegada di Coronavirus riba nos isla, nos poblacion a wordo enfrenta cu diferente reto cu nos no ta custuma cune. Esaki entre otro a haci un impacto grandi riba nos sistema di educacion [...]

April 16th, 2021|Categories: Customer Service, SETAR App|Tags: , |

faq mobile

Other topics Mobile Internet Digital Cable Fixed line Billing MiSETAR General Need our help? Contact Us. Contact overview [...]

February 23rd, 2016|

faq iptv

Other topics Mobile Internet Digital Cable Fixed line Billing MiSETAR General Need our help? Contact Us. Need help with our services? Check here all contact options. [...]

November 21st, 2022|

SETAR N.V. ta lansa su website completamente nobo!

SETAR, e compania cu ta ofrece tur servicio y producto den telecomunicacion na Aruba a lansa un website completamente nobo. E website ta den 2 idioma: Papiamento y Ingles. E ta bin cu un diseño [...]

May 19th, 2016|Categories: SETAR|Tags: , , , , |

SETAR Apps

TVEverywhere Apps Enhance your Digital Cable experience with our TVEverywhere apps. View available apps TV Everywhere is a service that allows subscribers to access content on their device through an Internet [...]

July 31st, 2017|

Password

It's very important that you change your Setarnet account password regularly so you're protected against unauthorized access. You should create a strong password that is unique and easy for you to remember. [...]

May 16th, 2016|

How can I activate my IPTV account in MiSETAR?

To access the SETAR Home Internet App and SETAR Live App, you must activate your IPTV account in MiSETAR. Follow these steps: • Login to your MiSETAR account. • Click on the TV tab and [...]

November 21st, 2022|

Update di servicionan, webmail, USSD*123# y MiSetar durante oranan di marduga entre diasabra y diadomingo.

SETAR ta informa cu pa motibo di trabounan di mantencion tin interupcion diasabra anochi (20 di mei 2017 00:00) pa diadomingo (21 di mei 2017) 4 am di e siguiente servicionan: - Webmail (E usuario [...]

May 19th, 2017|Categories: Upgrades|Tags: , , , , , |

SETAR cu encuesta online pa midi satisfaccion di cliente.

Entrante diamars dia 2 di augustus 2016, SETAR lo cuminsa cu un encuesta online como metodo di sondeo di e satisfaccion di su clientenan. Den e prome fase, clientenan postpaid cu tin un e-mail adres [...]

August 1st, 2016|Categories: Campaigns, SETAR|Tags: , |

Relato Interupcion di Servicio Mobile

SETAR ta informa cu ayera alrededor di 7or di anochi, e servicio di yamada y parcialmente di data a afecta tur su clientenan di servicio di celular. Tambe clientenan di data cu excepcion di Cablenet [...]

What benefits does a MiSETAR account give me?

The main benefits of MiSETAR are: View all your SETAR Services. Add or purchase add-on bundles for your services. View and print your invoices and payments. Connect and monitor your mobile prepaid number in MiSETAR. [...]

March 11th, 2016|

faq fixed

Other topics Mobile Internet Digital Cable Fixed line Billing MiSETAR General Need our help? Contact Us. Need help with our services? Check here all [...]

February 23rd, 2016|

SETAR contento pa anuncia e onboarding di Respaldo

SETAR a cuminsa cu un era nobo di servicionan pa nos clientenan corporativo y gubernamental. SETAR ICT Services a bira un realidad den e entrega di e prome fase di e proyecto di Respaldo. Respaldo [...]

July 6th, 2021|Categories: Community, SETAR App|Tags: , , |

Shops

Where to find us Opening hours: Monday-Saturday, 10:00-18:30 Caya G.F. Betico Croes 200, Tel: 525-1000 Fax: 5885333 Opening hours: Monday-Friday, 07:45-16:00 Administration Building, Seroe Blanco z/n Tel: 525-1000 Fax: 5885758 / 5826960 Opening hours: [...]

April 22nd, 2016|

Contact

Call us. SETAR offers telephone support to all its customers via the following contact numbers: Telephone: 5251000 Telephone: 114 Fax: 5251515 Bill inquiries Order status Information and support of SETAR services Billing Complaint [...]

April 22nd, 2016|

SETAR N.V. a logra recertifica pa e ISO/IEC 27001 version nobo 2022

Den e ultimo lunanan SETAR tabata prepara pa recertifica SETAR pa e standard di ISO/IEC 27001. ISO/IEC 27001 ta un standard internacional cu ta prescribi ‘best practices’ pa forma un Information Security Management System (ISMS) [...]

Fixed

Fixed Lines Do you make phone calls primarily from home? Would you like to enjoy affordable rates no matter how often you call? Do you like to make calls in the evening and weekends as [...]

January 6th, 2016|

faq tv

Other topics Mobile Internet Digital Cable Fixed line Billing MiSETAR General Need our help? Contact Us. Need help with our services? Check here all contact options. Contact overview [...]

November 2nd, 2015|

Shops

Where to find us Permanently Closed Opening hours: Monday-Saturday, 09:00-17:30 B v/d Veen Zeppenfeldstraat 33 Tel: 525-1000 Fax: 5848096 Opening hours: Monday-Saturday, 09:00-17:30 Irausquin Plein z/n Tel: 525-1000 Fax: 5821871 [...]

January 14th, 2016|

How fast is the connection?

The technology of Wi-Fi is 11 Mbps fast. In theory this is 196 times faster than a dial up modem of 56 Kbps. Due to different factors like the speed of the servers, websites and [...]

February 4th, 2016|

What is a hotspot?

A hotspot is a place covered by a wireless internet connection. We refer to each of our different coverage locations as "hotspots".

February 4th, 2016|

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent tristique augue odio, a dapibus mauris varius non. Sed ut pretium nisl, vel feugiat augue. Aenean rutrum arcu eros, in finibus arcu finibus eu. Nullam auctor [...]

January 14th, 2016|

Mission Critical solutions

Mission Critical Solutions Communicate safely and securely. We offer you the most reliable trunking radio solutions. TETRA Mission Critical voice solutions have some key elements which include the following: [...]

April 22nd, 2016|

Trabao di mantencion riba servicio di Fiber

Diadomingo marduga 10 July ’23 cuminsando pa 01:00 am, lo bai traha riba fiber cu tin un impacto riba servicio nan di SETAR den fiber. Esaki lo trece cune cu e cliente nan ta bai [...]